Privacy Notice

Last updated: 31 January 2026

Legal language can sometimes be confusing and frustrating. We have summarised the key points of this privacy notice below. A full and more detailed explanation follows the list.

Actsure takes data protection and data privacy seriously. We are committed to respecting personal privacy at all times and recognise that your data belongs to you. We take appropriate steps to ensure transparency and control over how your data is used.

Actsure takes data protection and data privacy seriously. Actsure commits to respecting personal privacy at all times. We understand that your data is yours and we will take steps to ensure your control over your data.
When visiting the Actsure website, we collect limited information about browsing activity for statistical purposes.
Occasionally, we may request contact details from you in order to provide you with product demonstrations, resources, or information you have requested. We will never sell your data to third parties.
If you provide us with contact details, we may contact you about our products or services. This is lawful under UK GDPR on the basis of legitimate interest. You can ask us to stop contacting you at any time, and we will comply immediately.
When using our website, you have rights over your personal data, including the right to erasure, and the right to a copy of your data. To exercise those rights, email privacy@actsure.co.uk
When Actsure is used by an institution, such as a university or organisation, that institution is usually the data controller and Actsure acts as the data processor. In this case, Actsure is still committed to its strict standards of data protection and data privacy. To exercise those rights in those circumstances, you should contact your organisation’s DPO

Introduction

We are aware that you care about your personal data and how it is used. We understand that you are trusting us with your information, and we take that responsibility seriously. We work diligently to protect your personal data.

Actsure takes a proactive approach to user privacy and ensures that appropriate steps are taken to protect the privacy of users across our website, products, online and offline services, software, platforms, tools, and other functionality we provide. The processing of your personal data complies with the European General Data Protection Regulation, the UK Data Protection Act and all other relevant national laws and requirements for user privacy.

This privacy notice explains and is meant to help you understand Actsure policies and practices regarding the collection and use of your personal data across our website, products, software, and other functionality we provide.

It is important that you read this privacy notice together with any other privacy notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

In different contexts, Actsure acts as both a data processor and a data controller under the GDPR.

Actsure as a data processor: When a client uses one of the Actsure products to process personal data; Actsure acts as a data processor. As a data processor Actsure ensures the security and integrity of the data, whilst providing tools for data controllers to adhere with data protection law.
Actsure as a data controller: When visiting the Actsure website (www.actsure.co.uk) or emailing with Actsure employees, some personal information will be collected for the purpose of correspondence. In addition, for the purpose of fulfilling our contractual obligation to our clients, Actsure retains some information for key contacts at our clients.
For the limited purpose of tracking your organisation’s usage of our products, Actsure acts as a data controller. This data is used for security, performance monitoring, and statistical analysis.

About Actsure

This Privacy Notice is served by Actsure solutions Ltd. Founded in 2025, Actsure is a provider of risk & compliance software.

About GDPR

The General Data Protection Regulation (GDPR) is a European privacy regulation that is in force across the EU, and was adopted into UK law in the form of the UK Data Protection Act. GDPR harmonises data protection law across the EU and strengths the security and protection of personal data.

GDPR applies to all organisations operating in the EU and any organisation within and outside the EU that is processing “personal identifiable data” of EU residents. Personal data is any information relating to an identified or identifiable natural person.

To learn more about GDPR visit www.actsure.com

Data Protection Officer

Actsure is headquartered in London, in the United Kingdom. Actsure has appointed a data protection officer for you to contact if you have any questions about Actsure’s personal data policies or practices. The Actsure data protection officer’s name and contact information is as follows:

Duaa Karim

Actsure

128 City Road

EC1V 2NX

United Kingdom

dpo@actsure.co.uk

Actsure as a data controller

This section of the privacy notice is for contexts in which Actsure acts as a data controller.The primary place where Actsure acts as a data controller is through its website (www.actsure.co.uk)

When browsing the Actsure website, all data is encrypted when transmitted between your browser and our servers. This is to ensure that the personal data that you choose to share with us, is only shared with us.

Use of cookies

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience within the website. We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Information collection and use

Except where we specifically ask for information from you, we do not collect personal information. We may collect anonymous information, such as IP addresses and pages viewed, which we use for statistical reporting about the website. We will not disclose any information we collect to any company outside of Actsure except to help prevent fraud, or if required to do so by law.

Registration forms

You may be asked for limited personal information when you register to demo the platform. In addition, our website includes contact forms where you can submit your personal details to receive more information. Actsure will not sell or rent your personally identifiable information gathered as a result of filling out the site registration form to anyone.

Marketing

Actsure, would like to contact you, via marketing emails or otherwise, with details of products and services we provide. Actsure relies on the condition of ‘legitimate interest’ in processing personal data for our marketing activities. The ‘legitimate interest’ condition for processing requires Actsure to balance our legitimate interest in processing personal data with data subjects’ right to privacy. You can view our Legitimate Interest Assessment at actsure.co.uk As part of our legitimate interest assessment, Actsure believes that individuals who have filled in an online form, requested a demo or otherwise given us their personal data would reasonably expect us to process their data (e.g. store it and call or email them) in order to offer and market products and services offered by Actsure. In every marketing communication, the individual is given the opportunity to choose not to be contacted further by Actsure.

Your rights

Actsure takes your rights seriously and commits to respecting personal privacy at all times. We understand that your data is yours and we will take steps to ensure your control over your data.

The right to be informed

Data subjects have the right to be informed about the collection and use of their personal data. We have published this privacy notice to keep you informed as to what we do with your personal information. Actsure strives to be transparent about how we collect and use your data.

The right to access

You have the right to make a ‘subject access request’ regarding your information. Please contact Actsure’ Data Protection Officer at dpo@actsure.co.uk if you wish to access the personal information Actsure holds about you.

The right to rectification

If the information Actsure holds about you is inaccurate or incomplete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we shall them notify the third party to rectify the data as well. Please contact our Data Protection Officer if you need us to rectify your information at dpo@actsure.co.uk.

The right of erasure

If you would like Actsure to erase your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer at dpo@actsure.co.uk.

The right to restrict processing

Pursuant to Article 18 of GDPR, you have the right to ask Actsure to restrict how we process your data in certain circumstances. If you would like Actsure to restrict processing of your data, please contact our Data Protection Officer at dpo@actsure.co.uk.

The right to object

Under Article 21 of GDPR, you have the right to object to processing of personal data for the purpose of direct marketing. Actsure protects your “right to object” to processing for direct marketing purposes. Upon providing us with your personal information, by registration form or otherwise, you will receive an initial communication from Actsure via email or otherwise giving you the ability to “unsubscribe” from any further direct marketing. All subsequent direct marketing will also contain a link to “unsubscribe” from having your personal data processed for direct marketing purposes.

Actsure as a data processor

Actsure values customer trust. We understand how important protecting personal data is to our clients, and we ensure that client data remains private and safe. Actsure supports clients and users across the United Kingdom. Our clients entrust us with a wide variety of information about their employees. Actsure is committed to helping clients maintain control of the personal data that they store with us, and provide our clients with tools to easily comply with GDPR rights requests.

Products where Actsure acts as data processor

Actsure platform
Actsure ‘Communities of Inquiry’ training modules

Data processing agreements

Actsure terms and conditions with each of its clients governs the relationship between the clients (acting as a data controller) and Actsure (acting as a data processor). These agreements facilitate our clients’ compliance with their obligations under GDPR.

Data security

Actsure is committed to ensuring the security of all of our products. When accessing the Actsure servers all data is encrypted via SSL/TLS. This is to ensure that data remains secure in transit.

Data hosted within the European Union

All data stored by Actsure in our products will be stored exclusively in secure hosting facilities located in the UK or the EU. Actsure has data processing agreements in place with its hosting providers ensuring compliance with GDPR. Personal data is stored and processed in the UK, the EEA or within EU Commission’s list of countries or territories providing adequate protection for the rights and freedoms of data subjects.

Compliance with rights requests

Actsure is committed to making GDPR compliance as straightforward as possible for our clients. As a data processor, Actsure has made preparations to ensure that data controllers can easily comply with rights requests in relation to the data that we hold.

Further information

For further information on how your information is used, how we maintain the security of your information, and your rights, please contact us at privacy@actsure.co.uk